1. Overview

HISH82 RESOURCES is committed to ensuring safe, timely, and compliant delivery of industrial chemical products across Malaysia, Asia and Worldwide. As a B2B supplier, our shipping processes are structured to meet operational requirements, safety regulations, and agreed contractual terms.

This Shipping Policy outlines our delivery procedures, timelines, responsibilities, and conditions.

2. Delivery Coverage

We provide delivery services worldwide

Delivery availability may vary depending on product classification, order volume, and regulatory transport requirements.

3. Order Processing Time

  • Orders are processed during standard business days (Monday–Friday, excluding public holidays).

  • Processing time typically ranges from 1–3 business days, depending on product availability and order size.

  • For bulk or specialized chemical orders, processing timelines will be confirmed upon order acknowledgment.

Order confirmation is subject to stock availability and commercial agreement.

4. Shipping Methods

Delivery methods are determined based on:

  • Chemical classification and safety requirements

  • Volume and packaging specifications

  • Delivery location

  • Agreed commercial terms (e.g., EXW, FOB, CIF, DDP where applicable)

We work with licensed and compliant logistics providers to ensure safe handling and transportation of industrial chemicals in accordance with Malaysian regulations.

5. Delivery Timeframes

Estimated delivery times within Malaysia:

  • Peninsular Malaysia: 2–5 business days

  • East Malaysia (Sabah & Sarawak): 5–10 business days

Delivery timelines may vary depending on:

  • Remote locations

  • Weather conditions

  • Transport regulations

  • Port or customs clearance (if applicable)

  • Public holidays

For urgent or scheduled deliveries, clients are advised to coordinate directly with our sales team.

6. Shipping Charges

Shipping costs are determined based on:

  • Order volume and weight

  • Delivery destination

  • Hazard classification (if applicable)

  • Special handling requirements

Shipping fees will be clearly stated in the official quotation or sales invoice unless otherwise agreed under contractual supply terms.

7. Risk & Transfer of Ownership

Risk transfer and ownership terms are governed by the agreed commercial terms stated in the quotation, purchase agreement, or invoice.

Unless otherwise specified:

  • Risk transfers upon delivery and receipt confirmation.

  • Clients are responsible for ensuring proper storage and handling upon receipt.

8. Delivery Inspection

Upon receipt of goods, customers are required to:

  • Inspect products for visible damage

  • Verify quantities against delivery documentation

  • Notify HISH82 RESOURCES within 24 hours of any discrepancies

Claims submitted beyond this timeframe may not be eligible for review.

9. Regulatory Compliance

All chemical shipments are handled in compliance with:

  • Malaysian transportation and hazardous goods regulations

  • Safety and labeling standards

  • Applicable industry requirements

Proper documentation, including Safety Data Sheets (SDS), will be provided upon request or where required.

10. Delays & Force Majeure

HISH82 RESOURCES shall not be held liable for delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Transport disruptions

  • Customs delays

  • Supply chain interruptions

In such cases, we will communicate promptly and work toward practical resolution.

11. Contact for Shipping Inquiries

For delivery coordination, urgent shipments, or logistics clarification, please contact:

HISH82 RESOURCES
Malaysia
Email:info@hish82resource.com

HISH82 RESOURCES
Ensuring Safe, Compliant, and Reliable Chemical Delivery Across Malaysia and worldwide